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Customer Help Center

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Frequently asked questions

At Alberta AG Centre, we believe in exceptional customer experiences, and we strive to provide the best customer experience. We work hard to help our customers reduce downtime, spend less on inputs, and increase efficiency. We believe our team’s dedication to our customers and the reliable products we sell pair to create an exceptional dealer experience.

We are a full line Claas dealer. We offer everything in the North American Claas lineup including combines, balers, tractors, forage harvesters, and more. We also sell Apache sprayers, Lemken tillage, KillBros grain carts, Schulte, Tubeline and more. Contact one of our sales representatives to learn more about our product lines.

Yes we provide product demonstrations. We demo our core products, mainly tractors, combines, sprayers, hay tools, and tillage units. Interested in trying one of our products? Contact one of our local sales representatives today.

We stand behind our product and our service team. For the first season of ownership, we offer our customers an up-time guarantee on the machine(s) they purchased. We offer the same guarantee for every subsequent season if the customer allows our service department to do a full service inspection and the customer has the service department complete all the recommended work.

No. The majority of certified Claas parts are available to us directly from Claas’s warehouse in Regina. In the scenario where Regina does not have parts, Claas has warehouses in Germany and Columbus Ohio. Our warehouses in Germany are Canadian Customs Certified. This means all parts do not take time to clear customs and are guaranteed to arrive within 48 hours.

Yes, we can provide customers with digital service manuals for machines they purchase.

Yes, to view parts online, you must be registered with Claas. To register, contact your local parts manager.

BayWa is the main investor in Alberta AG Centre, and is our primary parent company. BayWa is one of the largest dealer networks in the world and has been successful because of their dedication to exceptional customer experiences.

Have more questions?

Whether you have a question about our services, need assistance or just want to talk, we want to hear from you.
Contact our support team.