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Parts Technician

Parts Technician

Customer Support

Alberta, Canada

Locations

Coaldale, Dunmore, High River, Lougheed, Olds, Stettler

Reports To

Regional Parts Manager

Hours

Full-time, Mon-Fri 8am-5pm w/ 1-hour unpaid lunch. Seasonal overtime and on-call as required

Travel

Up to 10%

Role Overview

As a Parts Technician, you will help ensure the smooth daily operations of our parts department. You will deliver excellent customer service, assist internal teams (Sales and Service), support external customers, and apply strong parts knowledge to a variety of daily tasks. Duties include preparing quotes, verifying pricing, checking inventory, coordinating delivery timelines, and maintaining strong supplier relationships.

Core Responsibilities

Customer Service & Support

• Provide exceptional customer service to internal and external customers • Look up parts and part numbers for customer equipment • Mark and allocate parts for service work orders and over-the-counter customers

Parts Research & Procurement

• Research parts availability within the facility or through external resources • Maintain communication with Shipping/Receiving, suppliers, and customers

Inventory & Operational Administration

• Complete inventory tasks, work orders, purchase orders, receipts, and stock placement • Participate in inventory cycle counts • Provide backup support to other Parts staff as needed

Branch Support & Flexibility

• Provide on-call coverage • Travel to local branches as required (may include overnight stays) • Perform other duties as assigned

Competencies & Qualifications

  • Journeyperson Parts Technician Certification considered an asset
  • 3-5 years of agricultural parts experience considered an asset
  • Experience with CDK IntelliDealer considered an asset
  • Strong computer skills, including Microsoft Office
  • Forklift experience considered an asset
  • Mechanical aptitude or experience with agricultural equipment
  • Ability to research technical parts information using computer systems
  • Knowledge of company and competitor products
  • Excellent verbal and written communication skills
  • Strong attention to detail, teamwork focus, and reliable work ethic

We Provide

Full Benefits

Company Truck

Fuel Card

Mobile Office

Join the Team

Why Work for Alberta AG Centre?
At Alberta AG Centre, we believe great people build great dealerships. If you’re looking for meaningful work, real growth, and a team that feels like community, you’ll find it here.

  • Built on Grassroots Values.
    As a locally owned dealership, we’re grounded in Alberta’s agricultural communities. Our decisions are made close to home, and your work directly supports the farmers, families, and producers who keep our province growing. When you’re here, you’re part of a team that’s deeply invested in the people and communities we serve.
  • Grow With Us.
    We believe in investing in our people. Through hands-on training, mentorship, and practical support, we’re committed to helping you build a career — not just fill a role.
  • Work Hard. Live Well.
    Agriculture is demanding, but balance matters. We offer consistent hours, competitive compensation, and benefits designed to support you both on the job and at home.


Who We Are
Alberta AG Centre is a full-line CLAAS dealership with locations in Coaldale, Dunmore. High River, Lougheed, Olds, and Stettler, Alberta. We offer the entire North American lineup of CLAAS agriculture equipment along with other great product lines to meet the demands of the Alberta agriculture industry. Each of our stores features a full stock of parts, a knowledgeable sales team, and competent factory-trained technicians.

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