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Sales Administrator – Calgary

Home

Careers

Service Technician

Sales Administrator – Calgary

Sales Support

Alberta, Canada

Locations

Calgary

Reports To

Sales Controller

Hours

Full-time, 8-hours w/ 1-hour unpaid lunch
Seasonal overtime (seeding and harvest) may be required

Travel

Up to 25%

Role Overview

Reporting to the Sales Controller, the Sales Administrator supports the Territory and Regional Sales Managers across Alberta AG Centre’s six Alberta dealerships.

This centralized role keeps sales information organized, ensures deals move efficiently through the administrative process, and provides visibility into outstanding documentation and follow-up.

The Sales Administrator is a highly organized, digitally confident professional who takes ownership, resolves problems independently, and is comfortable working across multiple systems.

Core Responsibilities

Sales Administration & Coordination

  • Maintain accurate sales files, customer and equipment records, deal documentation, registrations, warranties, payments, trades, and delivery requirements.
  • Coordinate administrative requirements throughout the sales process, ensuring deals are complete and ready for invoicing, funding, delivery, or handoff.
  • Monitor outstanding items and proactively follow up with Territory Managers and Regional Sales Managers to resolve missing or inconsistent information.
  • Maintain organized digital records across DMS/CRM systems, SharePoint, Excel, and other business systems.
  • Provide administrative support including correspondence, scheduling, meeting coordination, travel arrangements, and event logistics.
  • Support sales meetings and track resulting action items and follow-up.
  • Flag issues, delays, or missing information early enough to prevent downstream impact.

Process & Digital Improvement

  • Identify recurring administrative issues, information gaps, and opportunities to improve efficiency and consistency.
  • Create and maintain SOPs, checklists, templates, and process documentation.
  • Look for practical ways to improve information management and workflows using Microsoft 365 and digital tools.
  • Use AI and other emerging technology appropriately to improve productivity and day-to-day work.

Confidentiality & Escalation

  • Handle customer, financial, employee, and business information with discretion and confidentiality.
  • Maintain professional communication with Sales, Finance, Management, and other internal contacts.
  • Escalate issues outside role scope or authority to the Sales Controller in a timely manner.

These core responsibilities do not limit other duties that may be assigned to support team and business objectives in keeping with the nature of the role, including shifting priorities and future state business evolution.

Work & Physical Requirements

  • Valid Class 5 driver’s licence
  • Occasional travel between six Alberta dealerships, generally day trips, with approximately semi-annual overnight travel for trade shows, team meetings, or other business needs.
  • Able to sit, stand, or walk for extended periods.
  • Able to lift up to 10 pounds, as required.

Competencies & Qualifications

  • Success in this role means Sales has the right information at the right time and deals do not get stuck waiting on administrative follow-up. This role requires:
  • Experience with CDK/IntelliDealer, IronHQ, or another dealership DMS/CRM/ERP.
  • Experience in agriculture, equipment, automotive, sales administration, or another document-heavy environment.
  • Experience creating SOPs, checklists, process documentation, or digital workflows.
  • Practical experience using AI tools to improve productivity.
  • Basic understanding of invoices, payments, deposits, coding, or reconciliation processes.
  • Strong working knowledge of Microsoft 365, particularly Outlook, Excel, Word, SharePoint, and Teams.
  • Experience maintaining accurate records and information in structured digital systems such as a DMS, CRM, ERP, or SharePoint.
  • Strong organization, attention to detail, ownership, and follow-through.
  • Ability to manage multiple priorities in a deadline-driven, seasonal environment.
  • Clear, concise, and professional written and verbal communication skills.
  • Ability to identify problems and follow through independently rather than make assumptions, escalating judgment calls when needed.

We Provide

Full Benefits

Company Laptop

Company Truck

Fuel Card

Mobile Office

Join the Team

Why Work for Alberta AG Centre?
At Alberta AG Centre, we believe great people build great dealerships. If you’re looking for meaningful work, real growth, and a team that feels like community, you’ll find it here.

  • Built on Grassroots Values.
    As a locally owned dealership, we’re grounded in Alberta’s agricultural communities. Our decisions are made close to home, and your work directly supports the farmers, families, and producers who keep our province growing. When you’re here, you’re part of a team that’s deeply invested in the people and communities we serve.
  • Grow With Us.
    We believe in investing in our people. Through hands-on training, mentorship, and practical support, we’re committed to helping you build a career — not just fill a role.
  • Work Hard. Live Well.
    Agriculture is demanding, but balance matters. We offer consistent hours, competitive compensation, and benefits designed to support you both on the job and at home.


Who We Are
Alberta AG Centre is a locally owned organization dedicated to supporting the agriculture industry through expert knowledge, reliable service, and innovative solutions. We take pride in being part of the communities we serve and in fostering a workplace built on teamwork, respect, and ongoing development.

Apply for this Position

Hiring Manager

Carolina Palewandrem
Human Resources Manager

Service Advisor – Dunmore

Home

Careers

Service Technician

Service Advisor – Dunmore

Service Professional

Alberta, Canada

Locations

Dunmore

Reports To

Service Operations and Warranty Manager for technical and service-process guidance, with day-to-day operational support from the Dunmore Service Manager.

Hours

Full-time, 8-hours w/ 1-hour unpaid lunch
Seasonal overtime and on-call as required

Travel

Up to 25%

Role Overview

The Service Advisor is the first point of contact for customers, vendors, and visitors at the Dunmore branch. This role provides front reception support, delivers professional customer service, assists with basic parts look-up, and supports overall branch operations while serving as the main link between customers and the Service department.

The role ensures a professional, efficient service experience from intake to completion by coordinating service needs with technicians, providing clear updates and recommendations, and helping maximize equipment uptime in line with Alberta AG Centre’s commitment to exceptional customer service.

Core Responsibilities

Customer Service & Reception

  • Provide a professional first point of contact for customers, vendors, and visitors.
  • Greet guests, answer calls, respond to inquiries, and direct individuals to the appropriate team member.
  • Assist customers and internal staff with basic parts look-up support and refer complex inquiries to the Parts department.
  • Communicate with customers regarding service requirements, work progress, timelines, completion, and payment.
  • Support customer follow-up after service work, including reminders, status updates, and directing questions appropriately.
  • Maintain an organized, professional, and welcoming customer-facing reception area.

Service Administration & Coordination

  • Create, manage, and process internal and external service work orders accurately and efficiently.
  • Coordinate with Service Technicians regarding work orders, job status, scheduling, and timecard completion.
  • Coordinate equipment movement and logistics between locations and for customer units, as required.
  • Work with Service Managers and Technicians to support efficient operations and customer satisfaction.
  • Process Technician daily timecards to support accurate and timely payroll.
  • Maintain service truck records, including scheduled maintenance and service recall documentation.

Billing, Warranty & Records

  • Prepare warranty claim documentation and supporting materials for review, submission, and follow-up.
  • Maintain Accounts Receivable and Work-In-Progress (WIP), including billing, payment collection, receipts, and invoice processing.
  • Maintain accurate and up-to-date customer files in both paper and digital formats.

Branch & Administrative Support

  • Provide support to Service, Parts, Administration, and Management teams during peak periods, staff absences, or high-volume operational needs.
  • Order and maintain office supplies and shared branch resources.
  • Assist with branch communications, including notices, signage, announcements, and other customer- or employee-facing information.
  • Perform general office duties, as required.
  • Able to sit, stand, or walk for extended periods.
  • Able to lift up to 10 pounds, as required.
  • Comfortable working in a shop or warehouse environment and wearing required PPE.

The above reflects core responsibilities and does not limit the scope of duties that may be assigned in support of team and business objectives.

Competencies & Qualifications

  • This role is ideal for someone who is approachable, organized, and confident supporting customers and teammates in a busy branch environment.
  • High school diploma or equivalent required; post-secondary education in Business Administration or a related field is an asset.
  • Additional training in administration, customer service, or a technical discipline is an asset.
  • Dealership or agricultural industry experience is an asset.
  • Experience with CDK Intellidealer is an asset; willingness to learn new software systems is required.
  • Working knowledge of Microsoft Office, including Word, Excel, and Outlook.
  • Strong multitasking, prioritization, and time-management skills, with the ability to work independently in a fast-paced environment.
  • Excellent attention to detail and ability to meet deadlines.
  • Clear, concise, and professional written and verbal communication skills.
  • Able to travel occasionally to other company locations, as required.

We Provide

Full Benefits

Company Laptop

Company Truck

Fuel Card

Mobile Office

Join the Team

Why Work for Alberta AG Centre?
At Alberta AG Centre, we believe great people build great dealerships. If you’re looking for meaningful work, real growth, and a team that feels like community, you’ll find it here.

  • Built on Grassroots Values.
    As a locally owned dealership, we’re grounded in Alberta’s agricultural communities. Our decisions are made close to home, and your work directly supports the farmers, families, and producers who keep our province growing. When you’re here, you’re part of a team that’s deeply invested in the people and communities we serve.
  • Grow With Us.
    We believe in investing in our people. Through hands-on training, mentorship, and practical support, we’re committed to helping you build a career — not just fill a role.
  • Work Hard. Live Well.
    Agriculture is demanding, but balance matters. We offer consistent hours, competitive compensation, and benefits designed to support you both on the job and at home.


Who We Are
Alberta AG Centre is a locally owned organization dedicated to supporting the agriculture industry through expert knowledge, reliable service, and innovative solutions. We take pride in being part of the communities we serve and in fostering a workplace built on teamwork, respect, and ongoing development.

Apply for this Position

Hiring Manager

Carolina Palewandrem
Human Resources Manager

Territory Manager – Stettler

Home

Careers

Territory Manager

Territory Manager – Stettler

Sales Performance

Alberta, Canada

Locations

Stettler

Reports To

Regional Sales Manager - North

Hours

Full-time, Mon-Fri 8am-5pm w/ 1-hour unpaid lunch.
Some weekend travelling required

Travel

Up to 75%

Role Overview

The Territory Manager drives targeted sales and inventory goals to support profitable company growth. This role focuses on delivering exceptional service that enhances the customer sales experience and expands Alberta AG Centre’s presence in the agricultural industry. The Territory Manager develops and maintains strong customer relationships, leveraging internal resources to ensure satisfaction, retention, and business growth.

Core Responsibilities

Sales & Territory Management

• Monitor and achieve retail sales targets

• Develop, monitor, and execute a territory management plan, including timely and accurate submission of retail forecasts by customer in Iron HQ, aligned with overall Alberta AG Centre strategies

• Successfully determine and proactively communicate the best finance solution(s) for customers

• Prepare periodic sales reports that include customers visits, quotes, demonstrations, etc.

Product & Market Expertise

• Continuously strengthen product and marketplace knowledge through training to improve sales results

• Deliver highly effective field demonstrations that showcase the products we sell

• Assist in forecasting annual sales and budgeting for future years' sales for assigned territory

Customer & Event Engagement

• Attend, lead, and assist with farm tradeshows, expert camps, and other Alberta AG Centre promotional activities such as customer events and clinics

• Collaborate with the Marketing team to capture high‑quality photo and video content for promotional use

• Collaborate with other employees/departments to ensure quality after-sales support meets customers’ needs effectively

Professional Standards & Teamwork

• Adhere to established company values, practices, policies, and procedures at all times

• Follow and support compliance with all applicable safety rules, laws, regulations, and standards

• Demonstrate regular and punctual attendance at the assigned work location

• Be an effective team member by participating in company team-building events

Competencies & Qualifications

  • Diploma or equivalent experienced in Business, Marketing, Agriculture, or related field required
  • 5+ years’ sales experience at capital goods dealership level or experience in sales, marketing or distribution development capacity with capital goods manufacturer would be considered an asset
  • Capital goods sales through 3rd party distribution channel background
  • Excellent negotiation skills with experience in B2C and B2B situations considered an asset
  • Experience in Iron HQ considered an asset
  • Proficient computer skills, including Microsoft Office
  • Highly proven interpersonal skills
  • Must be able to meet deadlines and handle a high-volume workload in a fast-paced environment with strong attention to detail

We Provide

Company Truck & Fuel Card

Base Pay & Commission Structure

Laptop and Cell Phone

Full Benefits

Company Truck

Fuel Card

Mobile Office

Join the Team

Why Work for Alberta AG Centre?
At Alberta AG Centre, we believe great people build great dealerships. If you’re looking for meaningful work, real growth, and a team that feels like community, you’ll find it here.

  • Built on Grassroots Values.
    As a locally owned dealership, we’re grounded in Alberta’s agricultural communities. Our decisions are made close to home, and your work directly supports the farmers, families, and producers who keep our province growing. When you’re here, you’re part of a team that’s deeply invested in the people and communities we serve.
  • Grow With Us.
    We believe in investing in our people. Through hands-on training, mentorship, and practical support, we’re committed to helping you build a career — not just fill a role.
  • Work Hard. Live Well.
    Agriculture is demanding, but balance matters. We offer consistent hours, competitive compensation, and benefits designed to support you both on the job and at home.


Who We Are
Alberta AG Centre is a full-line CLAAS dealership with locations in Coaldale, Dunmore. High River, Lougheed, Olds, and Stettler, Alberta. We offer the entire North American lineup of CLAAS agriculture equipment along with other great product lines to meet the demands of the Alberta agriculture industry. Each of our stores features a full stock of parts, a knowledgeable sales team, and competent factory-trained technicians.

Apply for this Position

Hiring Manager

Carolina Palewandrem
Human Resources Manager

Territory Manager – Coaldale

Home

Careers

Territory Manager

Territory Manager – Coaldale

Sales Performance

Alberta, Canada

Locations

Coaldale

Reports To

Regional Sales Manager - South

Hours

Full-time, Mon-Fri 8am-5pm w/ 1-hour unpaid lunch.
Some weekend travelling required

Travel

Up to 75%

Role Overview

The Territory Manager drives targeted sales and inventory goals to support profitable company growth. This role focuses on delivering exceptional service that enhances the customer sales experience and expands Alberta AG Centre’s presence in the agricultural industry. The Territory Manager develops and maintains strong customer relationships, leveraging internal resources to ensure satisfaction, retention, and business growth.

Core Responsibilities

Sales & Territory Management

• Monitor and achieve retail sales targets

• Develop, monitor, and execute a territory management plan, including timely and accurate submission of retail forecasts by customer in Iron HQ, aligned with overall Alberta AG Centre strategies

• Successfully determine and proactively communicate the best finance solution(s) for customers

• Prepare periodic sales reports that include customers visits, quotes, demonstrations, etc.

Product & Market Expertise

• Continuously strengthen product and marketplace knowledge through training to improve sales results

• Deliver highly effective field demonstrations that showcase the products we sell

• Assist in forecasting annual sales and budgeting for future years' sales for assigned territory

Customer & Event Engagement

• Attend, lead, and assist with farm tradeshows, expert camps, and other Alberta AG Centre promotional activities such as customer events and clinics

• Collaborate with the Marketing team to capture high‑quality photo and video content for promotional use

• Collaborate with other employees/departments to ensure quality after-sales support meets customers’ needs effectively

Professional Standards & Teamwork

• Adhere to established company values, practices, policies, and procedures at all times

• Follow and support compliance with all applicable safety rules, laws, regulations, and standards

• Demonstrate regular and punctual attendance at the assigned work location

• Be an effective team member by participating in company team-building events

Competencies & Qualifications

  • Diploma or equivalent experienced in Business, Marketing, Agriculture, or related field required
  • 5+ years’ sales experience at capital goods dealership level or experience in sales, marketing or distribution development capacity with capital goods manufacturer would be considered an asset
  • Capital goods sales through 3rd party distribution channel background
  • Excellent negotiation skills with experience in B2C and B2B situations considered an asset
  • Experience in Iron HQ considered an asset
  • Proficient computer skills, including Microsoft Office
  • Highly proven interpersonal skills
  • Must be able to meet deadlines and handle a high-volume workload in a fast-paced environment with strong attention to detail

We Provide

Company Truck & Fuel Card

Base Pay & Commission Structure

Laptop and Cell Phone

Full Benefits

Company Truck

Fuel Card

Mobile Office

Join the Team

Why Work for Alberta AG Centre?
At Alberta AG Centre, we believe great people build great dealerships. If you’re looking for meaningful work, real growth, and a team that feels like community, you’ll find it here.

  • Built on Grassroots Values.
    As a locally owned dealership, we’re grounded in Alberta’s agricultural communities. Our decisions are made close to home, and your work directly supports the farmers, families, and producers who keep our province growing. When you’re here, you’re part of a team that’s deeply invested in the people and communities we serve.
  • Grow With Us.
    We believe in investing in our people. Through hands-on training, mentorship, and practical support, we’re committed to helping you build a career — not just fill a role.
  • Work Hard. Live Well.
    Agriculture is demanding, but balance matters. We offer consistent hours, competitive compensation, and benefits designed to support you both on the job and at home.


Who We Are
Alberta AG Centre is a full-line CLAAS dealership with locations in Coaldale, Dunmore. High River, Lougheed, Olds, and Stettler, Alberta. We offer the entire North American lineup of CLAAS agriculture equipment along with other great product lines to meet the demands of the Alberta agriculture industry. Each of our stores features a full stock of parts, a knowledgeable sales team, and competent factory-trained technicians.

Apply for this Position

Hiring Manager

Carolina Palewandrem
Human Resources Manager

Service Manager – Olds

Home

Careers

Service Manager

Service Manager – Olds

Team Leadership

Alberta, Canada

Locations

Olds

Reports To

Acting Regional Service Manager

Hours

Full-time, 8-hours w/ 1-hour unpaid lunch
Seasonal overtime and on-call as required

Travel

Up to 25%

Role Overview

The Service Manager provides leadership and accountability to Alberta AG Centre’s Service Department. This position is responsible for the overall performance of shop operations, technician development, and safety, ensuring the department runs efficiently and meets performance targets. The role requires strong leadership ability, sound business judgment, and deep agricultural equipment knowledge.

Core Responsibilities

Leadership & Department Performance

  • Own overall performance of the Service Department, including productivity, quality, and shop throughput
  • Assign and prioritize work to technicians based on skill level, workload, and urgency
  • Review completed work for quality and technical accuracy
  • Serve as point of escalation for technicians on complex diagnostic or repair issues
  • Liaise with other locations and departments as needed
  • Process technician timecards for payroll
  • Work with Human Resources on people development and issues, including ongoing performance management for service staff, regular mentorship, coaching and feedback, KPI tracking, culminating in a formal annual performance review
  • Maintain a clean, safe, organized shop environment
  • Serve as the on-site safety authority in accordance with the company OHS Program

People Leadership & Development

  • Mentor technicians, including apprentices, on diagnostic and repair procedures
  • Support delivery of technical training and certification requirements
  • Management of shop tooling and equipment ensuring proper maintenance, calibration, and availability
  • Coordinate with the parts department on parts availability for scheduled and in-progress work

Customer Relations

  • Communicate with customers regarding service needs, estimates, and payments
  • Answer phones, greet walk‑in customers, and support general office operations
  • Support planning of location‑specific company events

All other duties as assigned; this list of duties and responsibilities is not all-inclusive and may be expanded to include other duties as management deems necessary from time to time.

Physical Requirements

  • Ability to walk, stand, and move through shop environments for extended periods wearing PPE in the Shop
  • Ability to climb on and around equipment to conduct quality control checks and inspections
  • Ability to occasionally lift, carry, or move tools, parts, or materials up to 50 lbs
  • Ability to sit for extended periods while driving or working at a desk/computer
  • Ability to occasionally perform hands-on diagnostic, repair, or inspection work in a shop setting
  • Visual acuity sufficient to assess equipment condition and identify quality or safety issues during inspections

Competencies & Qualifications

  • Agricultural Equipment Technician certification (or equivalent trade ticket), or significant equivalent hands-on service/mechanical experience in agricultural or heavy equipment
  • Strong agricultural equipment knowledge, with previous dealership experience considered an asset
  • Previous leadership experience with the ability to manage or coach people
  • Positive team attitude, strong work ethic with excellent communication and interpersonal skills, with the ability to build trust
  • Strong organizational and time-management skills
  • Solid understanding of safety standards and practices in a shop/field environment.
  • Strong computer skills, including Microsoft Office; CDK IntelliDealer experience considered an asset
  • Valid driver's license and ability to travel

We Provide

Full Benefits

Company Service Truck

Company Laptop

Specialized Diagnostic Tools As Needed

Company Truck

Fuel Card

Mobile Office

Join the Team

Why Work for Alberta AG Centre?
At Alberta AG Centre, we believe great people build great dealerships. If you’re looking for meaningful work, real growth, and a team that feels like community, you’ll find it here.

  • Built on Grassroots Values.
    As a locally owned dealership, we’re grounded in Alberta’s agricultural communities. Our decisions are made close to home, and your work directly supports the farmers, families, and producers who keep our province growing. When you’re here, you’re part of a team that’s deeply invested in the people and communities we serve.
  • Grow With Us.
    We believe in investing in our people. Through hands-on training, mentorship, and practical support, we’re committed to helping you build a career — not just fill a role.
  • Work Hard. Live Well.
    Agriculture is demanding, but balance matters. We offer consistent hours, competitive compensation, and benefits designed to support you both on the job and at home.


Who We Are
Alberta AG Centre is a full-line CLAAS dealership with locations in Coaldale, Dunmore. High River, Lougheed, Olds, and Stettler, Alberta. We offer the entire North American lineup of CLAAS agriculture equipment along with other great product lines to meet the demands of the Alberta agriculture industry. Each of our stores features a full stock of parts, a knowledgeable sales team, and competent factory-trained technicians.

Apply for this Position

Hiring Manager

Carolina Palewandrem
Human Resources Manager

Regional Service Manager – North

Home

Careers

Regional Service Manager

Regional Service Manager – North

Regional Leadership

Alberta, Canada

Locations

Lougheed, Olds, Stettler

Reports To

Director of Aftersales

Hours

Full-time, 8-hours w/ 1-hour unpaid lunch
Seasonal overtime and on-call as required

Travel

Up to 75%

Role Overview

The Regional Service Manager (North) is responsible for the overall performance, quality, and culture of the service operation across Alberta AG Centre’s three North locations (Lougheed, Olds, and Settler). Leading the Service Managers and supervisors at each shop, this role ensures customers receive consistent, dependable service no matter which location they visit, while building a team culture grounded in accountability, safety, and pride in the work. The Regional Service Manager plays a key role in protecting and strengthening the Alberta AG Centre brand, acting as a trusted point of contact for customers and equipment dealers, and as a connector between the shop floor and the broader business, working closely with Service Writers, Parts, Sales, and senior leadership to keep the customer experience seamless from end to end.

Core Responsibilities

People Leadership

  • Provide leadership and direction to the Service Managers/supervisors at all North locations (Lougheed, Stettler, and future sites), ensuring consistent standards, accountability, and a positive, unified culture across the region.
  • Conduct regular site visits to coach leaders, observe shop operations, and address issues in person rather than remotely.
  • Lead the annual performance review process for Service Department staff, in partnership with Service Managers/supervisors, ensuring reviews are completed on time, and feedback is fair and consistent across locations.
  • Monitor KPIs, Performance Improvement Plans (PIPs), and Performance Support Plans (PSPs) across all North shops, following up with Service Managers/supervisors to ensure plans are actioned and progressing.
  • Identify staffing gaps or issues across North locations and coordinate coverage

Service Quality & Operations

  • Own quality control across all North locations, ensuring every unit is properly inspected and meets standards before delivery or customer pickup.
  • Set and enforce consistent diagnostic, repair, and inspection standards across shops.
  • Work with the Service Writer and Warrantee team to ensure completion and technical documentation practices across locations to ensure accuracy, completeness, and timely entry into the system.
  • Drive consistency in service processes and standards across all North shops.

Health, Safety, & Facilities

  • Champion a culture of safety across all North locations, ensuring full compliance with WCB and OH&S standards and company policy.
  • Hold Service Managers/supervisors accountable for maintaining safe, clean, and organized shop environments.
  • Support incident investigation and corrective action follow-up for any safety incidents occurring at North locations.

All other duties as assigned; this list of duties and responsibilities is not all-inclusive and may be expanded to include other duties as management deems necessary from time to time.

Customer & Stakeholder Relationships

  • Promote a strong customer service culture across the region, addressing escalated customer concerns and ensuring service teams deliver consistent, exceptional experiences.
  • Build and maintain strong working relationships with equipment dealers/OEM partners, acting as a key regional point of contact for service-related matters.
  • Partner closely with Service Writers and Service Managers/supervisors to ensure smooth workflow, scheduling, and communication.

Competencies & Qualifications

  • Agricultural Equipment Technician certification (or equivalent trade ticket), or significant equivalent hands-on service/mechanical experience in agricultural or heavy equipment.
  • Minimum 5+ years of experience in equipment service operations, with progressive experience leading or supervising others.
  • Previous experience in a Regional, Area, or Multi-Site Service Manager role, ideally within agriculture.
  • Proven experience managing or coaching people leaders.
  • Strong working knowledge of agricultural/heavy equipment systems sufficient to assess quality and diagnose escalated issues.
  • Positive team attitude, strong work ethic with excellent communication and interpersonal skills, with the ability to build trust and influence across teams that don't report to them daily.
  • Strong organizational and time-management skills, with the ability to manage priorities across multiple locations.
  • Solid understanding of safety standards and practices in a shop/field environment. • Strong computer skills, including Microsoft Office; CDK IntelliDealer experience considered an asset.
  • Valid driver's license and ability to travel regularly between locations; forklift experience considered an asset.
  • Thrives in a fast-paced environment and adapts readily to evolving role-related priorities and responsibilities beyond those outlined in this profile.

We Provide

Full Benefits

Company Service Truck

Company Laptop

Specialized Diagnostic Tools As Needed

Company Truck

Fuel Card

Mobile Office

Join the Team

Why Work for Alberta AG Centre?
At Alberta AG Centre, we believe great people build great dealerships. If you’re looking for meaningful work, real growth, and a team that feels like community, you’ll find it here.

  • Built on Grassroots Values.
    As a locally owned dealership, we’re grounded in Alberta’s agricultural communities. Our decisions are made close to home, and your work directly supports the farmers, families, and producers who keep our province growing. When you’re here, you’re part of a team that’s deeply invested in the people and communities we serve.
  • Grow With Us.
    We believe in investing in our people. Through hands-on training, mentorship, and practical support, we’re committed to helping you build a career — not just fill a role.
  • Work Hard. Live Well.
    Agriculture is demanding, but balance matters. We offer consistent hours, competitive compensation, and benefits designed to support you both on the job and at home.


Who We Are
Alberta AG Centre is a full-line CLAAS dealership with locations in Coaldale, Dunmore. High River, Lougheed, Olds, and Stettler, Alberta. We offer the entire North American lineup of CLAAS agriculture equipment along with other great product lines to meet the demands of the Alberta agriculture industry. Each of our stores features a full stock of parts, a knowledgeable sales team, and competent factory-trained technicians.

Apply for this Position

Hiring Manager

Carolina Palewandrem
Human Resources Manager

Shop Foreman – Stettler

Home

Careers

Service Technician

Shop Foreman – Stettler

Service Leadership

Alberta, Canada

Locations

Stettler

Reports To

Service Manager

Hours

Full-time, 8-hours w/ 1-hour unpaid lunch
Seasonal overtime and on-call as required

Travel

Up to 25%

Role Overview

The Shop Foreman plays a key leadership role within the Alberta AG Centre Service Department. This position is responsible for overseeing daily shop operations, supporting and guiding service technicians, and ensuring safe, efficient shop performance. The role requires strong technical knowledge, leadership ability, and the capacity to manage a fast-paced agricultural dealership shop environment.

Core Responsibilities

Shop Leadership & Team Management

  • Oversee daily shop operations and supervise service department personnel
  • Assign and prioritize work to technicians based on skill level, workload, and urgency
  • Review completed work for quality and technical accuracy
  • Serve as point of escalation for technicians on complex diagnostic or repair issues
  • Coordinate scheduling and workflow across the shop; liaise with other locations and departments as needed
  • Process technician timecards for payroll
  • Work with the Service Manager on all people issues, including ongoing performance management for service staff, regular mentorship, coaching and feedback, KPI tracking, culminating in a formal annual performance review
  • Maintain a clean, safe, organized shop environment
  • Serve as the on-site safety authority in accordance with the company OHS Program

Technical Leadership & Shop Resources

  • Mentor technicians, including apprentices, on diagnostic and repair procedures
  • Support delivery of technical training and certification requirements
  • Support the management of shop tooling and equipment in conjunction with the Service Manager, ensuring proper maintenance, calibration, and availability
  • Coordinate with the parts department on parts availability for scheduled and in-progress work

Technical Duties & Physical Requirements

  • Perform hands-on inspections, repairs, diagnostics, maintenance, part replacements, and equipment updates alongside supervisory duties
  • Ability to travel, including driving for extended periods in all seasons and weather conditions
  • Ability to walk, stand, and move through shop environments for extended periods wearing PPE
  • Ability to climb on and around equipment to conduct quality control checks and inspections
  • Ability to occasionally lift, carry, or move tools, parts, or materials up to 50 lbs
  • Ability to sit for extended periods while driving or working at a desk/computer
  • Ability to occasionally perform hands-on diagnostic, repair, or inspection work in a shop setting
  • Visual acuity sufficient to assess equipment condition and identify quality or safety issues during inspections

Customer Relations

  • Communicate with customers regarding service needs, estimates, and payments
  • Answer phones, greet walk‑in customers, and support general office operations
  • Complete equipment trafficking between locations and customer sites
  • Support planning of location‑specific company events

All other duties as assigned; this list of duties and responsibilities is not all-inclusive and may be expanded to include other duties as management deems necessary from time to time.

Competencies & Qualifications

  • • Agricultural Equipment Technician certification (or equivalent trade ticket), or significant equivalent hands-on service/mechanical experience in agricultural or heavy equipment
  • • Strong agricultural equipment knowledge, with previous dealership experience considered an asset
  • • Previous leadership experience considered an asset with the ability to manage or coach people
  • • Positive team attitude, strong work ethic with excellent communication and interpersonal skills, with the ability to build trust
  • • Strong organizational and time-management skills
  • • Solid understanding of safety standards and practices in a shop/field environment.
  • • Strong computer skills, including Microsoft Office; CDK IntelliDealer experience considered an asset
  • • Valid driver's license and ability to travel regularly between locations; forklift experience considered an asset

We Provide

Full Benefits

Company Service Truck

Company Laptop

Specialized Diagnostic Tools As Needed

Company Truck

Fuel Card

Mobile Office

Join the Team

Why Work for Alberta AG Centre?
At Alberta AG Centre, we believe great people build great dealerships. If you’re looking for meaningful work, real growth, and a team that feels like community, you’ll find it here.

  • Built on Grassroots Values.
    As a locally owned dealership, we’re grounded in Alberta’s agricultural communities. Our decisions are made close to home, and your work directly supports the farmers, families, and producers who keep our province growing. When you’re here, you’re part of a team that’s deeply invested in the people and communities we serve.
  • Grow With Us.
    We believe in investing in our people. Through hands-on training, mentorship, and practical support, we’re committed to helping you build a career — not just fill a role.
  • Work Hard. Live Well.
    Agriculture is demanding, but balance matters. We offer consistent hours, competitive compensation, and benefits designed to support you both on the job and at home.


Who We Are
Alberta AG Centre is a full-line CLAAS dealership with locations in Coaldale, Dunmore. High River, Lougheed, Olds, and Stettler, Alberta. We offer the entire North American lineup of CLAAS agriculture equipment along with other great product lines to meet the demands of the Alberta agriculture industry. Each of our stores features a full stock of parts, a knowledgeable sales team, and competent factory-trained technicians.

Apply for this Position

Hiring Manager

Carolina Palewandrem
Human Resources Manager

Director of Aftersales

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Careers

Director of Aftersales

Director of Aftersales

Performance Leadership

Alberta, Canada

Locations

High River

Reports To

Chief Executive Officer

Hours

Full-time, Mon-Fri 8am-5pm w/ 1-hour unpaid lunch

Travel

Up to 75%

Role Overview

The Director of Aftersales provides overall leadership, management, and strategic direction for the Parts and Service departments, ensuring strong customer support, service excellence, and financial performance across all branches.

Working with the executive team and leading the Regional Parts and Service Managers, this role aligns departmental goals with Alberta AG Centre’s vision, sets high performance standards, and helps shape a customer-focused, supportive team culture under the guidance of the CEO.

Core Responsibilities

Operations & Performance Management

  • Oversee and ensure the overall success of Alberta AG Centre’s Aftersales departments.
  • Design and execute action plans with Regional Parts and Service Managers to meet departmental objectives and budgets.
  • Monitor progress and ensure achievement of established financial and operational targets.
  • Build and maintain dashboards to track departmental and individual performance.
  • Develop a cadence for regular department reviews and oversee implementation of improvement initiatives.

Strategy & Continuous Improvement

  • Analyze business operations to identify opportunities for improvement.

  • Develop and implement strategies to strengthen, optimize, and grow Aftersales performance.

  • Collaborate with the Sales department to strategically maximize overall profitability.

Leadership & Team Development

  • Provide leadership, coaching, and support for Regional Managers to build high-performing teams.

  • Recruit, train, evaluate, and develop staff in collaboration with Regional Managers, CEO, and Human Resources.

  • Ensure continuous coaching and performance management in accordance with company policies.

  • Communicate and reinforce the organization’s vision, values, and long-term priorities across all Aftersales teams.

Customer Experience, Compliance & Brand Standards

  • Deliver and maintain top-tier customer service across all Aftersales functions.

  • Ensure brand-partner standards are consistently applied across all branches.

  • Ensure compliance with all applicable local, provincial, and federal laws, including employment and safety regulations.

  • Adhere to and promote company values, policies, procedures, and safety standards.

  • Demonstrate regular and punctual attendance.

  • Travel to all Alberta AG Centre locations as required.

Competencies & Qualifications

  • Minimum 10 years of combined experience managing agricultural retail service and parts operations.
  • Bachelor’s degree in business administration, agricultural economics, or related field preferred.
  • Experience with Intellidealer considered an asset.
  • Advanced Proficient in MS Excel, Word, and PowerPoint.
  • Proven team leadership experience, including training, development, and performance optimization.
  • Strong networking, negotiation, and relationship-building skills.
  • Customer-centric mindset with strong professionalism under pressure.
  • Highly organized with the ability to manage multiple projects and meet deadlines.
  • Excellent verbal and written communication skills; able to adapt to different audiences.
  • Strong problem-solving and analytical abilities.
  • Ability to read and interpret financial statements.
  • Valid driver’s license with a safe driving record.
  • Ability to travel domestically and internationally, including occasional overnight, weekend, or evening travel.
  • Farm background or relevant industry experience required.

We Provide

Company Truck

Fuel Card

Laptop and Cell Phone

Full Benefits

Company Truck

Fuel Card

Mobile Office

Join the Team

Why Work for Alberta AG Centre?
At Alberta AG Centre, we believe great people build great dealerships. If you’re looking for meaningful work, real growth, and a team that feels like community, you’ll find it here.

  • Built on Grassroots Values.
    As a locally owned dealership, we’re grounded in Alberta’s agricultural communities. Our decisions are made close to home, and your work directly supports the farmers, families, and producers who keep our province growing. When you’re here, you’re part of a team that’s deeply invested in the people and communities we serve.
  • Grow With Us.
    We believe in investing in our people. Through hands-on training, mentorship, and practical support, we’re committed to helping you build a career — not just fill a role.
  • Work Hard. Live Well.
    Agriculture is demanding, but balance matters. We offer consistent hours, competitive compensation, and benefits designed to support you both on the job and at home.


Who We Are
Alberta AG Centre is a full-line CLAAS dealership with locations in Coaldale, Dunmore. High River, Lougheed, Olds, and Stettler, Alberta. We offer the entire North American lineup of CLAAS agriculture equipment along with other great product lines to meet the demands of the Alberta agriculture industry. Each of our stores features a full stock of parts, a knowledgeable sales team, and competent factory-trained technicians.

Apply for this Position

Hiring Manager

HR Manager, Alberta AG Centre

Territory Manager – Lougheed

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Careers

Territory Manager

Territory Manager – Lougheed

Sales Performance

Alberta, Canada

Locations

Lougheed, AB

Reports To

Regional Sales Manager - North

Hours

Full-time, Mon-Fri 8am-5pm w/ 1-hour unpaid lunch.
Some weekend travelling required

Travel

Up to 75%

Role Overview

The Territory Manager drives targeted sales and inventory goals to support profitable company growth. This role focuses on delivering exceptional service that enhances the customer sales experience and expands Alberta AG Centre’s presence in the agricultural industry. The Territory Manager develops and maintains strong customer relationships, leveraging internal resources to ensure satisfaction, retention, and business growth.

Core Responsibilities

Sales & Territory Management

• Monitor and achieve retail sales targets • Develop, monitor, and execute a territory management plan, including timely and accurate submission of retail forecasts by customer in Iron HQ, aligned with overall Alberta AG Centre strategies • Successfully determine and proactively communicate the best finance solution(s) for customers • Prepare periodic sales reports that include customers visits, quotes, demonstrations, etc.

Product & Market Expertise

• Continuously strengthen product and marketplace knowledge through training to improve sales results • Deliver highly effective field demonstrations that showcase the products we sell • Assist in forecasting annual sales and budgeting for future years' sales for assigned territory

Customer & Event Engagement

• Attend, lead, and assist with farm tradeshows, expert camps, and other Alberta AG Centre promotional activities such as customer events and clinics • Collaborate with the Marketing team to capture high‑quality photo and video content for promotional use • Collaborate with other employees/departments to ensure quality after-sales support meets customers’ needs effectively

Professional Standards & Teamwork

• Adhere to established company values, practices, policies, and procedures at all times • Follow and support compliance with all applicable safety rules, laws, regulations, and standards • Demonstrate regular and punctual attendance at the assigned work location • Be an effective team member by participating in company team-building events

Competencies & Qualifications

  • Diploma or equivalent experienced in Business, Marketing, Agriculture, or related field required
  • 5+ years’ sales experience at capital goods dealership level or experience in sales, marketing or distribution development capacity with capital goods manufacturer would be considered an asset
  • Capital goods sales through 3rd party distribution channel background
  • Excellent negotiation skills with experience in B2C and B2B situations considered an asset
  • Experience in Iron HQ considered an asset
  • Proficient computer skills, including Microsoft Office
  • Highly proven interpersonal skills
  • Must be able to meet deadlines and handle a high-volume workload in a fast-paced environment with strong attention to detail

We Provide

Company Truck & Fuel Card

Base Pay & Commission Structure

Laptop and Cell Phone

Full Benefits

Company Truck

Fuel Card

Mobile Office

Join the Team

Why Work for Alberta AG Centre?
At Alberta AG Centre, we believe great people build great dealerships. If you’re looking for meaningful work, real growth, and a team that feels like community, you’ll find it here.

  • Built on Grassroots Values.
    As a locally owned dealership, we’re grounded in Alberta’s agricultural communities. Our decisions are made close to home, and your work directly supports the farmers, families, and producers who keep our province growing. When you’re here, you’re part of a team that’s deeply invested in the people and communities we serve.
  • Grow With Us.
    We believe in investing in our people. Through hands-on training, mentorship, and practical support, we’re committed to helping you build a career — not just fill a role.
  • Work Hard. Live Well.
    Agriculture is demanding, but balance matters. We offer consistent hours, competitive compensation, and benefits designed to support you both on the job and at home.


Who We Are
Alberta AG Centre is a full-line CLAAS dealership with locations in Coaldale, Dunmore. High River, Lougheed, Olds, and Stettler, Alberta. We offer the entire North American lineup of CLAAS agriculture equipment along with other great product lines to meet the demands of the Alberta agriculture industry. Each of our stores features a full stock of parts, a knowledgeable sales team, and competent factory-trained technicians.

Apply for this Position

Hiring Manager

HR Manager, Alberta AG Centre

Service Technician

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Careers

Service Technician

Service Technician

Service Professional

Alberta, Canada

Locations

Coaldale, Dunmore, High River, Lougheed, Olds, Stettler

Reports To

Regional Service Manager

Hours

Full-time, 8-hours w/ 1-hour unpaid lunch Seasonal overtime and on-call as required

Travel

Up to 25%

Role Overview

As an Agricultural Service Technician, you play a vital role in keeping our customers’ equipment running at peak performance. From diagnosing complex mechanical issues to completing repairs and preventative maintenance, you bring the technical expertise that keeps farms moving. This position is ideal for a motivated, hands-on professional who takes pride in quality workmanship and thrives in a collaborative team environment. You’ll troubleshoot, repair, and maintain a wide range of agricultural equipment while delivering timely, cost-effective solutions our customers can rely on. Experience with mechanical, hydraulic, and electrical systems is preferred. Familiarity with CLAAS equipment is considered a strong asset.

Core Responsibilities

Diagnostics & Repair

• Perform complex diagnostics and repairs on equipment • Perform diagnosis and repairs in the field as required • Utilize computers to research parts and technical information

Workplace Standards & Asset Care

• Maintain the condition of vehicles, inventory, tools, and equipment • Maintain a clean work area and perform work in a neat and orderly manner • Follow all safety rules and regulations when performing work assignments

Documentation & Accountability

• Complete all reports and forms required in conjunction with work assignments • Accurately account for all time and materials used in assigned duties

Customer & Product Support

• Support customer clinics • Maintain current knowledge of company competitive products

Competencies & Qualifications

  • Red Seal certification and/or Journeyperson ticket would be considered an asset in on-road/off-road Heavy Equipment OR Agricultural Technician. International certification will also be considered.
  • Must be registered with the Heavy Equipment Technician Apprenticeship or Agricultural Equipment Technician Apprenticeship with one year of schooling and hours completed
  • Possess problem solving skills
  • Attention to detail with strong planning, organizational and communication skills
  • Be available to work on weekdays, weekends, nights, and holidays during peak seasons
  • Have a valid driver's license
  • Ability to operate a forklift considered an asset

We Provide

Full Benefits

Company Service Truck

Company Laptop

Specialized Diagnostic Tools As Needed

Company Truck

Fuel Card

Mobile Office

Join the Team

Why Work for Alberta AG Centre?
At Alberta AG Centre, we believe great people build great dealerships. If you’re looking for meaningful work, real growth, and a team that feels like community, you’ll find it here.

  • Built on Grassroots Values.
    As a locally owned dealership, we’re grounded in Alberta’s agricultural communities. Our decisions are made close to home, and your work directly supports the farmers, families, and producers who keep our province growing. When you’re here, you’re part of a team that’s deeply invested in the people and communities we serve.
  • Grow With Us.
    We believe in investing in our people. Through hands-on training, mentorship, and practical support, we’re committed to helping you build a career — not just fill a role.
  • Work Hard. Live Well.
    Agriculture is demanding, but balance matters. We offer consistent hours, competitive compensation, and benefits designed to support you both on the job and at home.


Who We Are
Alberta AG Centre is a full-line CLAAS dealership with locations in Coaldale, Dunmore. High River, Lougheed, Olds, and Stettler, Alberta. We offer the entire North American lineup of CLAAS agriculture equipment along with other great product lines to meet the demands of the Alberta agriculture industry. Each of our stores features a full stock of parts, a knowledgeable sales team, and competent factory-trained technicians.

Apply for this Position

Hiring Manager

HR Manager, Alberta AG Centre

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