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Director of Aftersales

Parts Technician - High River

Customer Focused

Alberta, Canada

Locations

High River

Reports To

Parts Manager

Hours

Full-time, Mon-Fri 8am-5pm w/ 1-hour unpaid lunch

Travel

Up to 25%

Role Overview

As a Parts Technician at Alberta AG Centre, you build and maintain the connection between our customers, suppliers, and service teams. You bring parts knowledge, customer focus, and attention to detail to a fast-paced dealership environment where accuracy matters with a positive, collaborative approach.

Core Responsibilities

Customer Service & Parts Support

  • Provide exceptional service to internal (Sales and Service) and external customers.
  • Look up parts and part numbers for customer equipment.
  • Mark and allocate parts for service work orders and over-the-counter customers.
  • Prepare quotes, verify pricing, and coordinate delivery timelines.

Inventory & Procurement

  • Research parts availability through facility inventory and external sources.

  • Complete work orders, purchase orders, receipts, and stock placement.

  • Participate in cycle counts and support inventory accuracy.

  •  

Communication & Team Collaboration

  • Maintain active communication with Shipping/Receiving, suppliers, and customers.

  • Support other Parts team members as needed to ensure efficient daily operations.

Operational Support & Flexibility

  • Provide on-call coverage as part of a shared rotation. Occasional travel to local branches, including overnight stays, is required.

The responsibilities listed above reflect the core expectations of the role but do not limit the employee from performing other duties as assigned in support of team and business objectives.

Competencies & Qualifications

  • 3-5 years of agricultural Parts experience preferred
  • Journeyperson Parts Technician Certificate preferred
  • Valid driver's license
  • Experience with CDK IntelliDealer
  • Forklift experience considered an asset
  • Strong computer skills, including Microsoft Office
  • Mechanical aptitude or hands-on experience with agricultural equipment
  • Ability to research technical parts information using computer-based systems
  • Excellent verbal and written communication skills
  • Strong attention to detail and a reliable, team-oriented work ethic
  • Positive team attitude, strong work ethic, and commitment to maintaining a clean, safe, and orderly work environment
  • Thrives in a fast-paced environment and adapts readily to evolving role-related priorities and responsibilities beyond those outlined in this profile.

We Provide

Full Benefits

Company Truck

Fuel Card

Mobile Office

Join the Team

Why Work for Alberta AG Centre?
At Alberta AG Centre, we believe great people build great dealerships. If you’re looking for meaningful work, real growth, and a team that feels like community, you’ll find it here.

  • Built on Grassroots Values.
    As a locally owned dealership, we’re grounded in Alberta’s agricultural communities. Our decisions are made close to home, and your work directly supports the farmers, families, and producers who keep our province growing. When you’re here, you’re part of a team that’s deeply invested in the people and communities we serve.
  • Grow With Us.
    We believe in investing in our people. Through hands-on training, mentorship, and practical support, we’re committed to helping you build a career — not just fill a role.
  • Work Hard. Live Well.
    Agriculture is demanding, but balance matters. We offer consistent hours, competitive compensation, and benefits designed to support you both on the job and at home.


Who We Are
Alberta AG Centre is a locally owned organization committed to supporting the agriculture industry since 2016 through expert knowledge, reliable service, and innovative solutions. We take pride in being part of the communities we serve and in fostering a workplace built on teamwork, respect, and ongoing development.

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