Careers

Locations

Promotions

Home

Careers

Service Technician

Shop Foreman – Stettler

Service Leadership

Alberta, Canada

Locations

Stettler

Reports To

Service Manager

Hours

Full-time, 8-hours w/ 1-hour unpaid lunch
Seasonal overtime and on-call as required

Travel

Up to 25%

Role Overview

The Shop Foreman plays a key leadership role within the Alberta AG Centre Service Department. This position is responsible for overseeing daily shop operations, supporting and guiding service technicians, and ensuring safe, efficient shop performance. The role requires strong technical knowledge, leadership ability, and the capacity to manage a fast-paced agricultural dealership shop environment.

Core Responsibilities

Shop Leadership & Team Management

  • Oversee daily shop operations and supervise service department personnel
  • Assign and prioritize work to technicians based on skill level, workload, and urgency
  • Review completed work for quality and technical accuracy
  • Serve as point of escalation for technicians on complex diagnostic or repair issues
  • Coordinate scheduling and workflow across the shop; liaise with other locations and departments as needed
  • Process technician timecards for payroll
  • Work with the Service Manager on all people issues, including ongoing performance management for service staff, regular mentorship, coaching and feedback, KPI tracking, culminating in a formal annual performance review
  • Maintain a clean, safe, organized shop environment
  • Serve as the on-site safety authority in accordance with the company OHS Program

Technical Leadership & Shop Resources

  • Mentor technicians, including apprentices, on diagnostic and repair procedures
  • Support delivery of technical training and certification requirements
  • Support the management of shop tooling and equipment in conjunction with the Service Manager, ensuring proper maintenance, calibration, and availability
  • Coordinate with the parts department on parts availability for scheduled and in-progress work

Technical Duties & Physical Requirements

  • Perform hands-on inspections, repairs, diagnostics, maintenance, part replacements, and equipment updates alongside supervisory duties
  • Ability to travel, including driving for extended periods in all seasons and weather conditions
  • Ability to walk, stand, and move through shop environments for extended periods wearing PPE
  • Ability to climb on and around equipment to conduct quality control checks and inspections
  • Ability to occasionally lift, carry, or move tools, parts, or materials up to 50 lbs
  • Ability to sit for extended periods while driving or working at a desk/computer
  • Ability to occasionally perform hands-on diagnostic, repair, or inspection work in a shop setting
  • Visual acuity sufficient to assess equipment condition and identify quality or safety issues during inspections

Customer Relations

  • Communicate with customers regarding service needs, estimates, and payments
  • Answer phones, greet walk‑in customers, and support general office operations
  • Complete equipment trafficking between locations and customer sites
  • Support planning of location‑specific company events

All other duties as assigned; this list of duties and responsibilities is not all-inclusive and may be expanded to include other duties as management deems necessary from time to time.

Competencies & Qualifications

  • • Agricultural Equipment Technician certification (or equivalent trade ticket), or significant equivalent hands-on service/mechanical experience in agricultural or heavy equipment
  • • Strong agricultural equipment knowledge, with previous dealership experience considered an asset
  • • Previous leadership experience considered an asset with the ability to manage or coach people
  • • Positive team attitude, strong work ethic with excellent communication and interpersonal skills, with the ability to build trust
  • • Strong organizational and time-management skills
  • • Solid understanding of safety standards and practices in a shop/field environment.
  • • Strong computer skills, including Microsoft Office; CDK IntelliDealer experience considered an asset
  • • Valid driver's license and ability to travel regularly between locations; forklift experience considered an asset

We Provide

Full Benefits

Company Service Truck

Company Laptop

Specialized Diagnostic Tools As Needed

Company Truck

Fuel Card

Mobile Office

Join the Team

Why Work for Alberta AG Centre?
At Alberta AG Centre, we believe great people build great dealerships. If you’re looking for meaningful work, real growth, and a team that feels like community, you’ll find it here.

  • Built on Grassroots Values.
    As a locally owned dealership, we’re grounded in Alberta’s agricultural communities. Our decisions are made close to home, and your work directly supports the farmers, families, and producers who keep our province growing. When you’re here, you’re part of a team that’s deeply invested in the people and communities we serve.
  • Grow With Us.
    We believe in investing in our people. Through hands-on training, mentorship, and practical support, we’re committed to helping you build a career — not just fill a role.
  • Work Hard. Live Well.
    Agriculture is demanding, but balance matters. We offer consistent hours, competitive compensation, and benefits designed to support you both on the job and at home.


Who We Are
Alberta AG Centre is a full-line CLAAS dealership with locations in Coaldale, Dunmore. High River, Lougheed, Olds, and Stettler, Alberta. We offer the entire North American lineup of CLAAS agriculture equipment along with other great product lines to meet the demands of the Alberta agriculture industry. Each of our stores features a full stock of parts, a knowledgeable sales team, and competent factory-trained technicians.

Apply for this Position

Hiring Manager

Carolina Palewandrem
Human Resources Manager

Compare